{"id":647,"date":"2026-11-07T10:49:42","date_gmt":"2026-11-07T15:49:42","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/getting-started\/"},"modified":"2026-11-07T10:49:42","modified_gmt":"2026-11-07T15:49:42","slug":"getting-started","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/getting-started\/","title":{"rendered":"Getting Started with DMpro"},"content":{"rendered":"\n<!--\n  ============================================================================\n  PAGE: Getting Started with DMpro\n  SLUG: getting-started\n  URL:  https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/getting-started\n  ============================================================================\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe 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border-radius:12px; box-shadow:0 6px 24px rgba(0,0,0,.08);}\n.kb-page .kb-fig figcaption{font-size:13px; color:var(--pen); margin-top:8px; text-align:center;}\n.kb-page .kb-demo{margin:22px 0 18px;}\n.kb-page .kb-demo-tag{display:inline-block; background:var(--coral); color:#fff; font-weight:700; font-size:12px; letter-spacing:.06em; text-transform:uppercase; padding:4px 10px; border-radius:999px; margin-bottom:8px;}\n.kb-page .kb-notice{margin:18px 0 6px; padding:14px 18px; border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n<section class=\"kb-page\" id=\"getting-started\">\n<nav aria-label=\"Breadcrumb\" class=\"kb-crumb\">\n<a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span>\n    Getting Started with DMpro\n  <\/nav>\n<header class=\"kb-head\">\n<span class=\"kb-eyebrow\">Introduction<\/span>\n<h1>Getting Started with DMpro<\/h1>\n<p class=\"kb-lead\">What DMpro does, how the platform works, initial setup, workspace navigation, and support channels.<\/p>\n<\/header>\n<div class=\"kb-mockup\">\n<svg aria-label=\"DMpro Dashboard overview\" role=\"img\" viewbox=\"0 0 640 380\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect fill=\"#f7f8fa\" height=\"380\" width=\"640\"><\/rect>\n<!-- Sidebar -->\n<rect fill=\"#EE6055\" height=\"380\" width=\"180\" x=\"0\" y=\"0\"><\/rect>\n<rect fill=\"rgba(255,255,255,.15)\" height=\"36\" rx=\"8\" width=\"148\" x=\"16\" y=\"20\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"14\" font-weight=\"800\" x=\"30\" y=\"43\">DMpro<\/text>\n<text fill=\"rgba(255,255,255,.6)\" font-family=\"system-ui\" font-size=\"11\" letter-spacing=\"1\" x=\"30\" y=\"80\">MAIN<\/text>\n<rect fill=\"rgba(255,255,255,.25)\" height=\"30\" rx=\"6\" width=\"148\" x=\"16\" y=\"88\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"12\" font-weight=\"700\" x=\"30\" y=\"107\">Overview<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"135\">Campaigns<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"158\">Conversations<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"181\">Templates<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"204\">Integrations<\/text>\n<text fill=\"rgba(255,255,255,.6)\" font-family=\"system-ui\" font-size=\"11\" letter-spacing=\"1\" x=\"30\" y=\"230\">ACCOUNT<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"253\">Plans<\/text>\n<text fill=\"rgba(255,255,255,.75)\" font-family=\"system-ui\" font-size=\"12\" x=\"30\" y=\"276\">Settings<\/text>\n<!-- Main content -->\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"17\" font-weight=\"800\" x=\"200\" y=\"42\">Welcome back, Sarah<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"12\" x=\"200\" y=\"60\">Here&#8217;s what&#8217;s happening across your campaigns<\/text>\n<!-- KPI cards -->\n<rect fill=\"#fff\" height=\"76\" rx=\"10\" stroke=\"#eee\" width=\"130\" x=\"200\" y=\"80\"><\/rect>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" letter-spacing=\"1\" x=\"215\" y=\"100\">MESSAGES SENT<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"20\" font-weight=\"800\" x=\"215\" y=\"128\">3,847<\/text>\n<text fill=\"#1a8f68\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"215\" y=\"146\">\u2191 24% this week<\/text>\n<rect fill=\"#fff\" height=\"76\" rx=\"10\" stroke=\"#eee\" width=\"130\" x=\"340\" y=\"80\"><\/rect>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" letter-spacing=\"1\" x=\"355\" y=\"100\">ACTIVE CAMPAIGNS<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"20\" font-weight=\"800\" x=\"355\" y=\"128\">12<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" x=\"355\" y=\"146\">6 platforms<\/text>\n<rect fill=\"#fff\" height=\"76\" rx=\"10\" stroke=\"#eee\" width=\"140\" x=\"480\" y=\"80\"><\/rect>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" letter-spacing=\"1\" x=\"495\" y=\"100\">AFFILIATE CLICKS<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"20\" font-weight=\"800\" x=\"495\" y=\"128\">1,234<\/text>\n<text fill=\"#1a8f68\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"495\" y=\"146\">\u2191 12%<\/text>\n<!-- Live activity feed -->\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"13\" font-weight=\"700\" x=\"200\" y=\"184\">Live Activity<\/text>\n<circle cx=\"209\" cy=\"181\" fill=\"#1a8f68\" r=\"4\"><animate attributename=\"opacity\" dur=\"1.5s\" repeatcount=\"indefinite\" values=\"1;0.3;1\"><\/animate><\/circle>\n<rect fill=\"#fff\" height=\"42\" rx=\"8\" stroke=\"#eee\" width=\"420\" x=\"200\" y=\"196\"><\/rect>\n<rect fill=\"#EE6055\" height=\"20\" rx=\"4\" width=\"20\" x=\"210\" y=\"208\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"11\" font-weight=\"800\" text-anchor=\"middle\" x=\"220\" y=\"222\">IG<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"12\" x=\"240\" y=\"219\">@fitness_pro commented &#8220;LINK?&#8221; \u2192 DM sent<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" x=\"240\" y=\"232\">2 seconds ago \u00b7 Comment-to-DM \u00b7 Reel #A184<\/text>\n<rect fill=\"#fff\" height=\"42\" rx=\"8\" stroke=\"#eee\" width=\"420\" x=\"200\" y=\"244\"><\/rect>\n<rect fill=\"#25D366\" height=\"20\" rx=\"4\" width=\"20\" x=\"210\" y=\"256\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"11\" font-weight=\"800\" text-anchor=\"middle\" x=\"220\" y=\"270\">WA<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"12\" x=\"240\" y=\"267\">@bakes_by_lucy \u2192 hi trigger \u2192 menu sent<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" x=\"240\" y=\"280\">14 seconds ago \u00b7 WhatsApp DM<\/text>\n<rect fill=\"#fff\" height=\"42\" rx=\"8\" stroke=\"#eee\" width=\"420\" x=\"200\" y=\"292\"><\/rect>\n<rect fill=\"#0088cc\" height=\"20\" rx=\"4\" width=\"20\" x=\"210\" y=\"304\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"11\" font-weight=\"800\" text-anchor=\"middle\" x=\"220\" y=\"318\">TG<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"12\" x=\"240\" y=\"315\">\/start \u2192 welcome flow started<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" x=\"240\" y=\"328\">32 seconds ago \u00b7 Telegram bot<\/text>\n<\/svg>\n<p class=\"kb-mockup-caption\">DMpro Overview dashboard, KPIs and live cross-platform activity feed.<\/p>\n<\/div>\n<div class=\"kb-acc\">\n<!--dmfig--><figure class=\"kb-fig kb-demo\"><span class=\"kb-demo-tag\">See it in action<\/span><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-tour-dashboard.gif\" alt=\"Tour of the DMpro dashboard: Overview, Analytics, Campaigns, Conversations, Invitations, Templates, Social Accounts and Integrations\" loading=\"lazy\" width=\"1100\" height=\"645\"><figcaption>Tour of the DMpro dashboard: Overview, Analytics, Campaigns, Conversations, Invitations, Templates, Social Accounts and Integrations<\/figcaption><\/figure><!--\/dmfig-->\n\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">1.1 What is DMpro?<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><p>DMpro is a multi-platform social media campaign automation platform built by brandID. Creators, e-commerce brands, agencies, and community managers use DMpro to automatically respond when fans comment, send direct messages, mention their account, reply to stories, tap Messenger buttons, submit lead forms, or message a <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/telegram\/\">Telegram bot<\/a>.<\/p>\n<p>Instead of manually copying links into hundreds of DMs every day, you connect your social accounts once, build a visual automation flow in the <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaign-builder\/\">campaign builder<\/a>, and let DMpro deliver the right message at the right time, with tracked affiliate links, product cards, AI-generated replies, and multi-step conversational branches.<\/p>\n<h3>The problem DMpro solves<\/h3>\n<div class=\"kb-table-wrap\"><table class=\"kb-table\"><thead><tr><th>Manual pain<\/th><th>DMpro solution<\/th><\/tr><\/thead><tbody><tr><td>Replying to every &#8220;LINK?&#8221; comment on a viral Reel<\/td><td>Comment-to-DM automation with keyword matching<\/td><\/tr><tr><td>Losing sales because DMs arrive hours late<\/td><td>Instant or delayed automated responses<\/td><\/tr><tr><td>No visibility into which links fans click<\/td><td>Built-in affiliate link click tracking<\/td><\/tr><tr><td>Running separate bots on seven platforms<\/td><td>One workspace for Instagram, TikTok, LinkedIn, Facebook, WhatsApp, Telegram, and Discord<\/td><\/tr><tr><td>FAQ overload in DMs<\/td><td>AI Response steps with your catalog and instructions<\/td><\/tr><tr><td>Agency multi-account campaigns<\/td><td>Participant invites and shared campaign flows<\/td><\/tr><\/tbody><\/table><\/div>\n### Who uses DMpro?\n<ul><li><strong>Creators and influencers<\/strong>: giveaways, lead magnets, collab inquiries, <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\/\">story reply<\/a> promos<\/li><li><strong>E-commerce brands<\/strong>: product recommendations, Shopify\/WooCommerce catalog cards, tracked checkout links<\/li><li><strong>Agencies<\/strong>: run the same campaign flow across multiple client accounts via invitations<\/li><li><strong>Community managers<\/strong>: FAQ bots, support menus, Telegram onboarding flows<\/li><li><strong>Affiliate marketers<\/strong>: keyword comment capture with tracked offer links<\/li><\/ul>\n<h3>Brand identity and visual assets<\/h3>\n<p>DMpro Studio v2.2 uses a warm coral-and-honey palette. You will see these assets across the app, emails, and marketing:<\/p>\n<div class=\"kb-table-wrap\"><table class=\"kb-table\"><thead><tr><th>Asset file<\/th><th>Where you see it<\/th><\/tr><\/thead><tbody><tr><td><code>dmpro-favicon.svg<\/code><\/td><td>Browser tab icon on every DMpro page<\/td><\/tr><tr><td><code>dmpro-loading-splash.svg<\/code><\/td><td>Full-screen splash while the app loads<\/td><\/tr><tr><td><code>dmpro-logo-coral-bg.svg<\/code><\/td><td>Primary logo on coral background, sidebar header, sign-in page<\/td><\/tr><tr><td><code>dmpro-logo-honey-bg.svg<\/code><\/td><td>Honey variant for marketing and Plans page accents<\/td><\/tr><tr><td><code>dmpro-logo-espresso-bg.svg<\/code><\/td><td>Dark espresso variant for contrast sections<\/td><\/tr><tr><td><code>dmpro-icon-only-coral.svg<\/code><\/td><td>Compact icon in mobile nav and notifications<\/td><\/tr><tr><td><code>dmpro-avatar-coral-circle.svg<\/code><\/td><td>Default avatar placeholder in Settings<\/td><\/tr><tr><td><code>dmpro-open-graph-card.svg<\/code><\/td><td>Social sharing preview when you share <code>\/help<\/code> or <code>\/plans<\/code> links<\/td><\/tr><tr><td><code>dmpro-social-banner.svg<\/code><\/td><td>Email headers and System Messages branding<\/td><\/tr><tr><td><code>dmpro-pill-badge.svg<\/code><\/td><td>&#8220;Featured&#8221; and &#8220;Popular&#8221; badges in Help center<\/td><\/tr><tr><td><code>dmpro-watermark-white.svg<\/code><\/td><td>Overlay on campaign preview screenshots<\/td><\/tr><\/tbody><\/table><\/div>\nThe sidebar displays the stacked coral logo (`dmpro-stacked-coral-bg.svg`). The public landing page at `\/` uses the aura gradient lockup (`dmpro-logo-aura-gradient-bg.svg`).<\/div><\/div>\n<\/div>\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">1.2 How DMpro works (core loop)<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><ol><li><strong>Connect<\/strong>: Link Instagram, TikTok, LinkedIn, <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/facebook\/\">Facebook Page<\/a>, <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/whatsapp\/\">WhatsApp Business<\/a> number, Telegram bot, or Discord bot via OAuth (Telegram uses a <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/telegram\/\">BotFather token<\/a>; Discord uses a bot token from Discord&#8217;s developer portal).<\/li><li><strong>Build<\/strong>: Create a campaign: pick a platform, choose a trigger (comment, DM, <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\/\">story reply<\/a>, etc.), add flow steps on the <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaign-builder\/\">visual canvas<\/a>.<\/li><li><strong>Publish<\/strong>: Set the campaign to Active. DMpro listens for real-time <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/troubleshooting\/\">webhook events<\/a> from Meta, TikTok, LinkedIn, and Telegram.<\/li><li><strong>Automate<\/strong>: When a fan performs the trigger action, DMpro matches your campaign, applies delays and rules, and sends outbound messages.<\/li><li><strong>Monitor<\/strong>: Watch <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/dashboard\/\">Live activity<\/a> on Overview, read fan threads in Conversations, and <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/affiliate-ai\/\">track affiliate link clicks<\/a>.<\/li><\/ol>\n<div class=\"kb-security\"><div class=\"kb-security-ico\">\ud83d\udd12<\/div><div class=\"kb-security-body\"><strong>Secure by design, Official OAuth, no passwords<\/strong>DMpro uses the <strong>official Instagram, TikTok, LinkedIn, Meta, and WhatsApp Business APIs<\/strong> to connect your accounts. You <strong>never share your password with DMpro<\/strong>. Authorization happens on the platform&#8217;s own login screen (Meta, TikTok, LinkedIn, Google), and you can revoke access any time from your platform&#8217;s app settings.<\/div><\/div><\/div><\/div>\n<\/div>\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">1.3 Initial setup, step by step<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><h3>Step 1: Create your account<\/h3>\n<p>Go to the DMpro landing page or <code>\/signin<\/code>. Choose one sign-in method:<\/p>\n<ul><li><strong>Email and password<\/strong>: Enter email, create password, verify email if prompted<\/li><li><strong>Magic link<\/strong>: Enter email, click the link in your inbox (expires in 15 minutes)<\/li><li><strong>Google<\/strong>: One-click OAuth via Google account<\/li><li><strong>Instagram-only sign-in<\/strong>: Creates a DMpro account linked to your Instagram Professional profile<\/li><li><strong>TikTok-only sign-in<\/strong>: Creates a DMpro account linked to your TikTok business account<\/li><\/ul>\n<p>After sign-up you land on <strong>Onboarding<\/strong> at <code>\/onboarding<\/code>.<\/p>\n<h3>Step 2: Connect your first social account<\/h3>\n<div class=\"kb-security\"><div class=\"kb-security-ico\">\ud83d\udd12<\/div><div class=\"kb-security-body\"><strong>Uses official Instagram, TikTok, LinkedIn, Facebook, and WhatsApp APIs<\/strong>DMpro never asks for or stores your social media password. Every connection goes through the platform&#8217;s own OAuth login (Meta for Instagram\/Facebook\/WhatsApp, TikTok Business Messaging, LinkedIn OAuth). You approve exactly which permissions DMpro can use, and you can revoke access at any time from your platform&#8217;s security settings.<\/div><\/div>\n<p>On the onboarding screen you see platform cards for each network enabled in your workspace:<\/p>\n<ol><li>Click <strong>Connect<\/strong> on Instagram, TikTok, LinkedIn, Facebook, WhatsApp, Telegram, or Discord<\/li><li>Complete the <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/troubleshooting\/\">OAuth popup<\/a> (Instagram\/Facebook\/WhatsApp use Meta; TikTok and LinkedIn use their own OAuth)<\/li><li>For <strong>Telegram<\/strong>, create a bot via <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/telegram\/\">BotFather<\/a>, copy the token, paste it into DMpro<\/li><li>Confirm the account shows <strong>Connected<\/strong> with a recent last-sync timestamp<\/li><li>Click <strong>Continue to dashboard<\/strong> or <strong>Browse templates<\/strong><\/li><\/ol>\n<p>You can skip onboarding and connect accounts later from <strong>Settings \u2192 Connected accounts<\/strong> or <strong>Integrations<\/strong>.<\/p>\n<h3>Step 3: Choose a subscription plan (optional)<\/h3>\n<p>Open <strong>Plans<\/strong> from the sidebar (<code>\/plans<\/code>). Compare Free, Pro, and Enterprise:<\/p>\n<ul><li><strong>Free<\/strong>: 250 conversations\/month, unlimited <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/settings\/\">connected accounts<\/a>, 1 account per campaign, $3 AI credits\/month<\/li><li><strong>Pro<\/strong>: Unlimited team seats, unlimited accounts per campaign, collaborator invites, conversation overage<\/li><li><strong>Enterprise<\/strong>: Custom pricing, SSO, white-label, contact sales<\/li><\/ul>\n<p>You can start on Free and upgrade anytime via <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\/\">Stripe checkout<\/a>.<\/p>\n<h3>Step 4: Create your first campaign<\/h3>\n<ol><li>Click <strong>+ New campaign<\/strong> from Overview or Campaigns<\/li><li>Select a platform (Instagram, TikTok, LinkedIn, Facebook, WhatsApp, Telegram, or Discord)<\/li><li>Choose a template from the library or start from scratch<\/li><li>Configure trigger, keyword, flow steps, and connected account<\/li><li>Click <strong>Publish<\/strong><\/li><\/ol>\n<p>See Section 2 for detailed how-to guides on every feature.<\/p><\/div><\/div>\n<\/div>\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">1.4 Workspace navigation<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><p>The left sidebar (desktop) or hamburger menu (mobile) contains:<\/p>\n<div class=\"kb-table-wrap\"><table class=\"kb-table\"><thead><tr><th>Sidebar item<\/th><th>Route<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td><strong>Overview<\/strong><\/td><td><code>\/dashboard<\/code><\/td><td>Live activity feed, usage meters, performance charts, service health<\/td><\/tr><tr><td><strong>Campaigns<\/strong><\/td><td><code>\/campaigns<\/code><\/td><td>List, create, pause, and manage automations<\/td><\/tr><tr><td><strong>Conversations<\/strong><\/td><td><code>\/conversations<\/code><\/td><td>Cross-platform DM inbox grouped by fan<\/td><\/tr><tr><td><strong>System Messages<\/strong><\/td><td><code>\/system-messages<\/code><\/td><td>In-app chat with DMpro support team<\/td><\/tr><tr><td><strong>Invitations<\/strong><\/td><td><code>\/campaigns\/invitations<\/code><\/td><td>Campaign collaborator invites<\/td><\/tr><tr><td><strong>Templates<\/strong><\/td><td><code>\/templates<\/code><\/td><td>Pre-built campaign blueprints by platform<\/td><\/tr><tr><td><strong>Integrations<\/strong><\/td><td><code>\/integrations<\/code><\/td><td>Store connections and product catalogs<\/td><\/tr><tr><td><strong>Plans<\/strong><\/td><td><code>\/plans<\/code><\/td><td>Subscription tiers, billing, gift codes<\/td><\/tr><tr><td><strong>Our Apps<\/strong><\/td><td><code>\/our-apps<\/code><\/td><td>Links to other brandID products<\/td><\/tr><tr><td><strong>Settings<\/strong><\/td><td><code>\/settings<\/code><\/td><td>Profile, accounts, security, notifications, danger zone<\/td><\/tr><tr><td><strong>Store revenue<\/strong><\/td><td>Sidebar<\/td><td>Sales analytics from your connected stores and affiliate networks<\/td><\/tr><tr><td><strong>Rewards<\/strong><\/td><td>Sidebar<\/td><td>Earn referral rewards and redeem prizes<\/td><\/tr><tr><td><strong>Help center<\/strong><\/td><td><code>\/help<\/code><\/td><td>This documentation (public, no login required)<\/td><\/tr><\/tbody><\/table><\/div>\nThe sidebar header shows your plan name (Free, Pro, Enterprise) and the DMpro coral logo.\n<h3>Key deep links<\/h3>\n<ul><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaign-builder\/\">Campaign builder<\/a>: <code>\/campaigns\/{platform}\/new<\/code> (e.g. <code>\/campaigns\/instagram\/new<\/code>)<\/li><li>Manage campaign: <code>\/campaigns\/{id}\/manage<\/code><\/li><li>Help article: <code>\/help\/{slug}<\/code> (e.g. <code>\/help\/connect-instagram<\/code>)<\/li><li>Settings accounts: <code>\/settings#accounts<\/code><\/li><li>Settings danger zone: <code>\/settings#danger<\/code><\/li><li>Public plans: <code>\/plans<\/code> (no login required)<\/li><\/ul><!--dmfig--><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-social-accounts.jpg\" alt=\"Social Accounts: Instagram, TikTok, Telegram and Discord can be connected; Facebook, WhatsApp and LinkedIn are coming soon.\" loading=\"lazy\" width=\"1511\" height=\"812\"><figcaption>Social Accounts: Instagram, TikTok, Telegram and Discord can be connected; Facebook, WhatsApp and LinkedIn are coming soon.<\/figcaption><\/figure><!--\/dmfig--><\/div><\/div>\n<\/div>\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">1.5 Support channels<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><ul><li><strong>Help center<\/strong>: <code>\/help<\/code>, searchable guides (this document)<\/li><li><strong>System Messages<\/strong>: in-app live chat with DMpro team<\/li><li><strong>Email<\/strong>: support@brandid.app (linked from Help center and Settings \u2192 Contact us)<\/li><li><strong>brandID contact form<\/strong>: https:\/\/brandid.app\/contact-us\/ (Settings \u2192 Contact us)<\/li><\/ul>\n<p>Free plans include live support during business hours. Pro and Enterprise include priority support.<\/p>\n<p># 2. How-To Guides &amp; Step-by-Step Tutorials<\/p>\n<p>This section walks through every DMpro feature with exact UI labels, routes, and branding assets. The sidebar header shows <code>dmpro-logo-coral-bg.svg<\/code> (stacked variant: <code>dmpro-stacked-coral-bg.svg<\/code>). While pages load you may briefly see <code>dmpro-loading-splash.svg<\/code>. Plan badges and Help center featured articles use <code>dmpro-pill-badge.svg<\/code>.<\/p>\n<p>&#8212;<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"kb-related\">\n<h2>Related articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/ai-assistant-mcp\/\">AI Assistant (MCP) \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/auth-onboarding\">Sign In &amp; Onboarding \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/dashboard\">Dashboard &amp; Overview \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaigns-basics\">Creating Campaigns \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\">Plans &amp; Billing \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\">Instagram Automation \u2192<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\"><svg fill=\"none\" height=\"16\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\" width=\"16\"><path d=\"m15 18-6-6 6-6\"><\/path><\/svg>Back to Help Center<\/a>\n<div class=\"kb-contact\">\n<script data-accent=\"ff4a1f\" data-height=\"790px\" data-title=\"Contact us\" data-width=\"100%\" defer=\"\" src=\"https:\/\/chatgram-embed.brandid.app\/embed\/v1\/chatgram-embed-loader.js\"><\/script>\n<\/div>\n<\/section>\n<script>\ndocument.querySelectorAll('#getting-started .kb-q').forEach(function(q){\n  q.addEventListener('click', function(){\n    var item = q.closest('.kb-item');\n    var a = item.querySelector('.kb-a');\n    var open = item.classList.toggle('open');\n    q.setAttribute('aria-expanded', open ? 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DMpro MAIN Overview Campaigns Conversations Templates Integrations ACCOUNT Plans Settings Welcome back, Sarah Here&#8217;s what&#8217;s happening across your campaigns MESSAGES SENT 3,847 \u2191 24% this week ACTIVE CAMPAIGNS 12 6 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":585,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-647","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Getting Started with DMpro - DMpro Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/getting-started\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Getting Started with DMpro - DMpro Blog\" \/>\n<meta property=\"og:description\" content=\"Help Center\/ Getting Started with DMpro Introduction Getting Started with DMpro What DMpro does, how the platform works, initial setup, workspace navigation, and support channels. 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