{"id":646,"date":"2026-11-07T10:49:40","date_gmt":"2026-11-07T15:49:40","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/auth-onboarding\/"},"modified":"2026-11-07T10:49:40","modified_gmt":"2026-11-07T15:49:40","slug":"auth-onboarding","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/auth-onboarding\/","title":{"rendered":"Sign In &amp; Onboarding"},"content":{"rendered":"\n<!--\n  ============================================================================\n  PAGE: Sign In & Onboarding\n  SLUG: auth-onboarding\n  URL:  https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/auth-onboarding\n  ============================================================================\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); 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min-height:790px;}\n\n.kb-page .kb-fig{margin:14px 0 18px;}\n.kb-page .kb-fig img{display:block; width:100%; height:auto; border:1px solid var(--line); border-radius:12px; box-shadow:0 6px 24px rgba(0,0,0,.08);}\n.kb-page .kb-fig figcaption{font-size:13px; color:var(--pen); margin-top:8px; text-align:center;}\n.kb-page .kb-demo{margin:22px 0 18px;}\n.kb-page .kb-demo-tag{display:inline-block; background:var(--coral); color:#fff; font-weight:700; font-size:12px; letter-spacing:.06em; text-transform:uppercase; padding:4px 10px; border-radius:999px; margin-bottom:8px;}\n.kb-page .kb-notice{margin:18px 0 6px; padding:14px 18px; border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n<section class=\"kb-page\" id=\"auth-onboarding\">\n<nav aria-label=\"Breadcrumb\" class=\"kb-crumb\">\n<a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span>\n    Sign In &amp; Onboarding\n  <\/nav>\n<header class=\"kb-head\">\n<span class=\"kb-eyebrow\">Account Setup<\/span>\n<h1>Sign In &amp; Onboarding<\/h1>\n<p class=\"kb-lead\">Authentication methods (email, magic link, Google, Instagram-only, TikTok-only), password reset, sign out, and the onboarding walkthrough.<\/p>\n<\/header>\n<div class=\"kb-mockup\">\n<svg aria-label=\"DMpro sign-in with multiple auth methods\" role=\"img\" viewbox=\"0 0 640 380\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect fill=\"#EE6055\" height=\"380\" width=\"640\"><\/rect>\n<rect fill=\"#fff\" height=\"320\" rx=\"16\" width=\"280\" x=\"180\" y=\"30\"><\/rect>\n<rect fill=\"#EE6055\" height=\"60\" rx=\"14\" width=\"60\" x=\"290\" y=\"52\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"30\" font-weight=\"900\" text-anchor=\"middle\" x=\"320\" y=\"94\">D<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"18\" font-weight=\"800\" text-anchor=\"middle\" x=\"320\" y=\"140\">Sign in to DMpro<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"12\" text-anchor=\"middle\" x=\"320\" y=\"160\">Automate replies across 6 platforms<\/text>\n<rect fill=\"#fff\" height=\"38\" rx=\"8\" stroke=\"#ddd\" width=\"220\" x=\"210\" y=\"180\"><\/rect>\n<text fill=\"#999\" font-family=\"system-ui\" font-size=\"12\" x=\"222\" y=\"204\">you@example.com<\/text>\n<rect fill=\"#1A1A1A\" height=\"38\" rx=\"8\" width=\"220\" x=\"210\" y=\"228\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"13\" font-weight=\"700\" text-anchor=\"middle\" x=\"320\" y=\"252\">Continue with email<\/text>\n<line stroke=\"#eee\" x1=\"210\" x2=\"270\" y1=\"280\" y2=\"280\"><\/line>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"10\" text-anchor=\"middle\" x=\"320\" y=\"284\">OR<\/text>\n<line stroke=\"#eee\" x1=\"370\" x2=\"430\" y1=\"280\" y2=\"280\"><\/line>\n<rect fill=\"#fff\" height=\"32\" rx=\"6\" stroke=\"#ddd\" width=\"103\" x=\"210\" y=\"292\"><\/rect>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"11\" font-weight=\"700\" text-anchor=\"middle\" x=\"261\" y=\"311\">G Google<\/text>\n<rect fill=\"#EE6055\" height=\"32\" rx=\"6\" width=\"103\" x=\"327\" y=\"292\"><\/rect>\n<text fill=\"#fff\" font-family=\"system-ui\" font-size=\"11\" font-weight=\"700\" text-anchor=\"middle\" x=\"378\" y=\"311\">\ud83d\udcf7 Instagram<\/text>\n<\/svg>\n<p class=\"kb-mockup-caption\">Sign-in page, email\/password, magic link, Google, and platform-only auth options.<\/p>\n<\/div>\n<div class=\"kb-acc\">\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">2.1 Authentication &amp; account setup<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><h3>Create an account with email and password<\/h3>\n<ol><li>Open <strong>https:\/\/dmpro.brandid.app<\/strong> or navigate to <code>\/signin?step=signup<\/code>.<\/li><li>On the sign-in page (branded with <code>dmpro-logo-coral-bg.svg<\/code>), enter your <strong>Email<\/strong> and <strong>Password<\/strong>, then click <strong>Create account<\/strong>.<\/li><li>If prompted, complete email verification at <code>\/verify-email<\/code>, check your inbox and click the verification link.<\/li><li>After verification you land on <strong>Onboarding<\/strong> at <code>\/onboarding<\/code>.<\/li><\/ol>\n<h3>Sign in with a magic link<\/h3>\n<ol><li>Go to <code>\/signin<\/code> and choose <strong>Magic link<\/strong>.<\/li><li>Enter your email and click <strong>Send magic link<\/strong>.<\/li><li>Open the email within 15 minutes and click the link, you are redirected to <code>\/signin\/verify<\/code>.<\/li><li>You arrive at <code>\/dashboard<\/code> or <code>\/onboarding<\/code> depending on account state.<\/li><\/ol>\n<h3>Sign in with Google<\/h3>\n<ol><li>On <code>\/signin<\/code>, click <strong>Continue with Google<\/strong>.<\/li><li>Complete Google OAuth in the popup, callback route: <code>\/signin\/google\/callback<\/code>.<\/li><li>New users go to <code>\/onboarding<\/code>; returning users go to <code>\/dashboard<\/code>.<\/li><\/ol>\n<h3>Sign in with Instagram only<\/h3>\n<ol><li>On <code>\/signin<\/code>, click <strong>Continue with Instagram<\/strong>.<\/li><li>Authorize your Instagram Professional (Business or Creator) account via Meta OAuth, callback: <code>\/signin\/instagram\/callback<\/code>.<\/li><li>DMpro creates a workspace linked to that Instagram profile. Connect additional platforms later from <strong>Settings \u2192 Connected accounts<\/strong> (<code>\/settings#accounts<\/code>).<\/li><\/ol>\n<h3>Sign in with TikTok only<\/h3>\n<ol><li>On <code>\/signin<\/code>, click <strong>Continue with TikTok<\/strong>.<\/li><li>Authorize <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/tiktok\/\">TikTok Business Messaging<\/a> via OAuth, callback: <code>\/signin\/tiktok\/callback<\/code>.<\/li><li>You land on <code>\/onboarding<\/code> to connect more accounts or continue to the dashboard.<\/li><\/ol>\n<h3>Reset your password<\/h3>\n<ol><li>From <code>\/signin<\/code>, click <strong>Forgot password?<\/strong><\/li><li>Enter your email on <code>\/reset-password<\/code> and submit.<\/li><li>Click the reset link in your email, set a new password, then sign in at <code>\/signin?step=signin<\/code>.<\/li><\/ol>\n<h3>Sign out<\/h3>\n<ol><li>Open <strong>Settings<\/strong> (<code>\/settings<\/code>) from the sidebar.<\/li><li>Scroll to the profile area or use the account menu in the header.<\/li><li>Click <strong>Sign out<\/strong>: you return to <code>\/signin<\/code>.<\/li><\/ol>\n<h3>Turn on two-step verification (2FA)<\/h3>\n<p>Add an optional extra layer of security to your sign-in.<\/p>\n<ol><li>Open <strong>Settings<\/strong> (<code>\/settings<\/code>) from the sidebar and find <strong>Two-step verification<\/strong>.<\/li><li>Turn it on.<\/li><li>From then on, after you sign in, DMpro emails you a verification code to enter before you&#8217;re let in.<\/li><\/ol>\n<div class=\"kb-note\"><strong>Good to know:<\/strong> two-step verification is off by default. You can turn it off again from the same Settings toggle at any time.<\/div>\n<h3>Manage your account<\/h3>\n<ol><li><strong>Change your email<\/strong> from Settings, DMpro sends a confirmation link to the new address, and the change only takes effect once you click it.<\/li><li><strong>Update notification preferences<\/strong> from Settings to control which emails DMpro sends you.<\/li><li><strong>Deactivate your account<\/strong> from Settings if you want to step away without deleting anything.<\/li><li><strong>Delete your workspace<\/strong> from Settings if you want to permanently remove your account and its data. This can&#8217;t be undone.<\/li><\/ol>\n<p>&#8212;<\/p><\/div><\/div>\n<\/div>\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">2.2 Onboarding walkthrough<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><p>Onboarding appears at <code>\/onboarding<\/code> immediately after first sign-up.<\/p>\n<h3>Step 01, Connect your social accounts<\/h3>\n<ol><li>Read the headline: <strong>Connect your <em>social accounts<\/em>.<\/strong> (Step indicator shows <strong>01 \/ 01<\/strong>).<\/li><li>Review platform cards: <strong>Instagram<\/strong>, <strong>TikTok<\/strong>, <strong>LinkedIn<\/strong>, <strong>Facebook<\/strong>, <strong>Telegram<\/strong>. (WhatsApp is connected later from Settings, see Section 2.10.)<\/li><li>Click <strong>Connect with Instagram<\/strong> (or the equivalent <strong>Connect with TikTok<\/strong>, <strong>Connect with LinkedIn<\/strong>, <strong>Connect with Meta<\/strong> for Facebook, <strong>Connect Telegram<\/strong>).<\/li><li>Complete the <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/troubleshooting\/\">OAuth popup<\/a> (Telegram opens a <strong>Bot token<\/strong> modal instead, see Section 2.11).<\/li><li>When the card shows <strong>Connected<\/strong> with a green check and last-sync time, repeat for other platforms or proceed.<\/li><li>Click <strong>Skip for now<\/strong> to go directly to <code>\/dashboard<\/code>, or <strong>Continue<\/strong> (enabled after at least one connection) to browse templates.<\/li><\/ol>\n<h3>Continue to templates from onboarding<\/h3>\n<ol><li>After connecting an account, click <strong>Continue<\/strong>.<\/li><li>You arrive at <code>\/templates?source=onboarding<\/code> (or with query flags like <code>?instagram=connected<\/code>).<\/li><li>Pick a starter template (see Section 2.12) or click <strong>Start from scratch<\/strong> to open <code>\/campaigns\/{platform}\/new<\/code>.<\/li><li>The onboarding picker pre-filters templates for your connected platform.<\/li><\/ol>\n<h3>Skip onboarding and connect later<\/h3>\n<ol><li>Click <strong>Skip for now<\/strong> on <code>\/onboarding<\/code>.<\/li><li>Open <strong>Settings<\/strong> \u2192 <strong>Connected accounts<\/strong> (<code>\/settings#accounts<\/code>).<\/li><li>Click <strong>+ Connect Instagram<\/strong>, <strong>+ Connect TikTok<\/strong>, or the equivalent button for each platform.<\/li><li>Confirm each account shows <strong>Connected<\/strong> before publishing campaigns.<\/li><\/ol>\n<p>&#8212;<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"kb-related\">\n<h2>Related articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/ai-assistant-mcp\/\">AI Assistant (MCP) \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/getting-started\">Getting Started with DMpro \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/dashboard\">Dashboard &amp; Overview \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/settings\">Settings &amp; Public Help \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\">Instagram Automation \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\">Plans &amp; Billing \u2192<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\"><svg fill=\"none\" height=\"16\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\" width=\"16\"><path d=\"m15 18-6-6 6-6\"><\/path><\/svg>Back to Help Center<\/a>\n<div class=\"kb-contact\">\n<script data-accent=\"ff4a1f\" data-height=\"790px\" data-title=\"Contact us\" data-width=\"100%\" defer=\"\" src=\"https:\/\/chatgram-embed.brandid.app\/embed\/v1\/chatgram-embed-loader.js\"><\/script>\n<\/div>\n<\/section>\n<script>\ndocument.querySelectorAll('#auth-onboarding .kb-q').forEach(function(q){\n  q.addEventListener('click', function(){\n    var item = q.closest('.kb-item');\n    var a = item.querySelector('.kb-a');\n    var open = item.classList.toggle('open');\n    q.setAttribute('aria-expanded', open ? 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