{"id":642,"date":"2026-11-07T10:49:33","date_gmt":"2026-11-07T15:49:33","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\/"},"modified":"2026-11-07T10:49:33","modified_gmt":"2026-11-07T15:49:33","slug":"instagram","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\/","title":{"rendered":"Instagram Automation"},"content":{"rendered":"\n<!--\n  ============================================================================\n  PAGE: Instagram Automation\n  SLUG: instagram\n  URL:  https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\n  ============================================================================\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); 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color:#fff; font-weight:700; font-size:12px; letter-spacing:.06em; text-transform:uppercase; padding:4px 10px; border-radius:999px; margin-bottom:8px;}\n.kb-page .kb-notice{margin:18px 0 6px; padding:14px 18px; border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n<section class=\"kb-page\" id=\"instagram\">\n<nav aria-label=\"Breadcrumb\" class=\"kb-crumb\">\n<a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span>\n    Instagram Automation\n  <\/nav>\n<header class=\"kb-head\">\n<span class=\"kb-eyebrow\">Instagram<\/span>\n<h1>Instagram Automation<\/h1>\n<p class=\"kb-lead\">Connect Instagram, all trigger types, comment\/DM\/story\/mention flows, Meta limits, sending cards and commerce.<\/p>\n<\/header>\n<div class=\"kb-mockup\">\n<svg aria-label=\"Instagram trigger picker\" role=\"img\" viewbox=\"0 0 640 400\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<rect fill=\"#f7f8fa\" height=\"400\" width=\"640\"><\/rect>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"18\" font-weight=\"800\" x=\"20\" y=\"34\">Instagram Automation Triggers<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"12\" x=\"20\" y=\"52\">Pick when your automated response should fire.<\/text>\n<!-- Trigger 1: Comment -->\n<rect fill=\"#fff\" height=\"140\" rx=\"12\" stroke=\"#EE6055\" stroke-width=\"2\" width=\"300\" x=\"20\" y=\"70\"><\/rect>\n<rect fill=\"rgba(238,96,85,.12)\" height=\"46\" rx=\"10\" width=\"46\" x=\"35\" y=\"85\"><\/rect>\n<text fill=\"#EE6055\" font-family=\"system-ui\" font-size=\"20\" text-anchor=\"middle\" x=\"58\" y=\"115\">\ud83d\udcac<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"15\" font-weight=\"800\" x=\"95\" y=\"103\">Comment on Post<\/text>\n<rect fill=\"#ffe9e3\" height=\"18\" rx=\"9\" width=\"80\" x=\"95\" y=\"112\"><\/rect>\n<text fill=\"#EE6055\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" text-anchor=\"middle\" x=\"135\" y=\"125\">Most popular<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"35\" y=\"152\">Match keywords in Reel or Post comments,<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"35\" y=\"167\">then reply privately in DM.<\/text>\n<text fill=\"#EE6055\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"35\" y=\"192\">Example: &#8220;LINK?&#8221; \u2192 send affiliate link \u2192<\/text>\n<!-- Trigger 2: DM -->\n<rect fill=\"#fff\" height=\"140\" rx=\"12\" stroke=\"#eee\" width=\"290\" x=\"330\" y=\"70\"><\/rect>\n<rect fill=\"rgba(54,94,255,.10)\" height=\"46\" rx=\"10\" width=\"46\" x=\"345\" y=\"85\"><\/rect>\n<text fill=\"#365eff\" font-family=\"system-ui\" font-size=\"20\" text-anchor=\"middle\" x=\"368\" y=\"117\">\ud83d\udce9<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"15\" font-weight=\"800\" x=\"405\" y=\"105\">Direct Message<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"345\" y=\"152\">Auto-reply to incoming DMs based on<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"345\" y=\"167\">keyword, first-time contact, or menu tap.<\/text>\n<text fill=\"#365eff\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"345\" y=\"192\">Example: &#8220;hi&#8221; \u2192 welcome menu \u2192<\/text>\n<!-- Trigger 3: Story Reply -->\n<rect fill=\"#fff\" height=\"140\" rx=\"12\" stroke=\"#eee\" width=\"300\" x=\"20\" y=\"220\"><\/rect>\n<rect fill=\"rgba(107,72,255,.10)\" height=\"46\" rx=\"10\" width=\"46\" x=\"35\" y=\"235\"><\/rect>\n<text fill=\"#6b48ff\" font-family=\"system-ui\" font-size=\"20\" text-anchor=\"middle\" x=\"58\" y=\"266\">\ud83d\udcd6<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"15\" font-weight=\"800\" x=\"95\" y=\"255\">Story Reply<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"35\" y=\"302\">When a follower replies to your Story with<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"35\" y=\"317\">a specific word or emoji, send auto reply.<\/text>\n<text fill=\"#6b48ff\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"35\" y=\"342\">Example: &#8220;\ud83d\udd25&#8221; \u2192 thanks + link \u2192<\/text>\n<!-- Trigger 4: Mention -->\n<rect fill=\"#fff\" height=\"140\" rx=\"12\" stroke=\"#eee\" width=\"290\" x=\"330\" y=\"220\"><\/rect>\n<rect fill=\"rgba(29,155,240,.10)\" height=\"46\" rx=\"10\" width=\"46\" x=\"345\" y=\"235\"><\/rect>\n<text fill=\"#1a8f68\" font-family=\"system-ui\" font-size=\"20\" text-anchor=\"middle\" x=\"368\" y=\"266\">@<\/text>\n<text fill=\"#1A1A1A\" font-family=\"system-ui\" font-size=\"15\" font-weight=\"800\" x=\"405\" y=\"255\">Mention Triggers<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"345\" y=\"302\">Auto-thank users who @mention your<\/text>\n<text fill=\"#666\" font-family=\"system-ui\" font-size=\"11\" x=\"345\" y=\"317\">handle in captions or Stories.<\/text>\n<text fill=\"#1a8f68\" font-family=\"system-ui\" font-size=\"10\" font-weight=\"700\" x=\"345\" y=\"342\">Example: story @mention \u2192 thanks DM \u2192<\/text>\n<\/svg>\n<p class=\"kb-mockup-caption\">Instagram trigger picker, 4 trigger types with example flows.<\/p>\n<\/div>\n<div class=\"kb-acc\">\n<div class=\"kb-item\">\n<button aria-expanded=\"false\" class=\"kb-q\"><svg class=\"kb-qi\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" viewbox=\"0 0 24 24\"><path d=\"M12 5v14M5 12h14\"><\/path><\/svg><span class=\"kb-qt\">2.6 Instagram, connect, all triggers, comment\/DM\/story\/mention, meta limits, cards, commerce, post scope, live preview<\/span><\/button>\n<div class=\"kb-a\"><div class=\"kb-a-inner\"><div class=\"kb-security\"><div class=\"kb-security-ico\">\ud83d\udd12<\/div><div class=\"kb-security-body\"><strong>Official Instagram Graph API, no password required<\/strong>DMpro connects to Instagram through the <strong>official Meta Graph API for Instagram Professional accounts<\/strong>. You authorize via <strong>Meta&#8217;s own login screen<\/strong>: DMpro never sees or stores your Instagram password. You approve exact permissions (read comments, send DMs, read insights) and can revoke access any time from <strong>Instagram \u2192 Settings \u2192 Apps and Websites<\/strong>.<\/div><\/div><h3>Connect Instagram<\/h3>\n<ol><li>Go to <code>\/settings#accounts<\/code> or <code>\/onboarding<\/code>.<\/li><li>Click <strong>+ Connect Instagram<\/strong> (onboarding: <strong>Connect with Instagram<\/strong>).<\/li><li>Meta <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/troubleshooting\/\">OAuth popup<\/a> requests scopes: <code>instagram_basic<\/code>, <code>instagram_manage_messages<\/code>, <code>pages_show_list<\/code>, <code>pages_manage_metadata<\/code>, <code>pages_read_engagement<\/code>.<\/li><li>Select your <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/facebook\/\">Facebook Page<\/a> linked to the Instagram Professional account.<\/li><li>Confirm <strong>Connected<\/strong> status with username and last-sync timestamp.<\/li><\/ol>\n<p><strong>Requirements:<\/strong> Instagram Business or Creator account linked to a Facebook Page. Personal accounts cannot receive API messages.<\/p>\n<h3>Comment on Post trigger<\/h3>\n<ol><li>In <code>\/campaigns\/instagram\/new<\/code>, drag <strong>Comment on Post<\/strong> onto the canvas.<\/li><li>Set <strong>Keyword<\/strong> (exact, contains, or any comment).<\/li><li>Add <strong>Send DM<\/strong> or <strong>Reply on comment<\/strong> + private reply flow.<\/li><li><strong>Meta limit:<\/strong> One private reply per comment, DMpro enforces this; duplicate private replies to the same comment are blocked.<\/li><li>Optional: add <strong>Send products<\/strong> or <code>{{affiliate_link}}<\/code> in DM body.<\/li><\/ol>\n<h3>Direct Message trigger<\/h3>\n<ol><li>Drag <strong>Direct Message<\/strong> trigger.<\/li><li>Set keyword match mode (exact \/ contains \/ any message).<\/li><li>Optional: add <strong>Must follow account<\/strong> ground rule before actions.<\/li><li>Chain <strong>Send DM<\/strong>, <strong>Send attachment<\/strong>, <strong>Send cards<\/strong>, <strong>Send buttons<\/strong>, or <strong>AI Response<\/strong>.<\/li><\/ol>\n<h3>Story Reply trigger<\/h3>\n<ol><li>Drag <strong>Story Reply<\/strong> trigger.<\/li><li>Set keyword for story text replies.<\/li><li><strong>Must follow account<\/strong> ground rule available for story triggers.<\/li><li>Respond with <strong>Send DM<\/strong> containing link, product cards, or affiliate URL.<\/li><\/ol>\n<h3>Mention triggers<\/h3>\n<ol><li><strong>Mention in Reel<\/strong> and <strong>Mention in Story<\/strong> are separate trigger blocks you can drag onto the canvas.<\/li><li>Mention triggers fire automatically on any qualifying mention; there&#8217;s no keyword filter for them (keyword matching is only available on the Comment on Post trigger).<\/li><li>Auto-DM the mentioning fan with a thank-you message or offer.<\/li><\/ol>\n<div class=\"kb-note\"><strong>Mention in Post is not available yet.<\/strong> It appears in the trigger list for future use, but it&#8217;s currently switched off on our end, so posts that mention your handle won&#8217;t start a campaign. Use Mention in Reel or Mention in Story instead.<\/div>\n<h3>Meta limits reference<\/h3>\n<div class=\"kb-table-wrap\"><table class=\"kb-table\"><thead><tr><th>Rule<\/th><th>Detail<\/th><\/tr><\/thead><tbody><tr><td>Private reply per comment<\/td><td>One automated private reply per comment thread<\/td><\/tr><tr><td>24-hour messaging window<\/td><td>Applies to user-initiated conversations<\/td><\/tr><tr><td>Human agent tag<\/td><td>Required for responses outside standard window (manual in native app)<\/td><\/tr><tr><td>Product cards<\/td><td>Up to 10 products via Meta Commerce catalog<\/td><\/tr><tr><td>Attachment types<\/td><td>Image, video, audio, PDF in DMs<\/td><\/tr><\/tbody><\/table><\/div>\n<h3>Send cards and commerce<\/h3>\n<ol><li>Drag <strong>Send cards<\/strong> or <strong>Send products<\/strong> action.<\/li><li>In inspector, open <strong>Product source<\/strong>: choose Meta Commerce catalog synced via <strong>Integrations<\/strong> (<code>\/integrations<\/code>).<\/li><li>Select up to 10 products per message.<\/li><li>Preview carousel in <strong>live preview<\/strong> panel.<\/li><\/ol>\n<h3>Share your Instagram post in a DM<\/h3>\n<ol><li>Drag the <strong>Send Instagram post<\/strong> action onto a Direct Message or Comment on Post flow.<\/li><li>Pick one of your own posts to send inside the fan&#8217;s DM thread.<\/li><li>Combine it with <strong>Send DM<\/strong> to add a text message before or after the shared post.<\/li><\/ol>\n<div class=\"kb-note\"><strong>Private reply limitation:<\/strong> when you share an Instagram post through a <strong>private reply<\/strong> on a comment trigger, Meta only allows <strong>one post<\/strong> and no caption text alongside it. For a richer message with multiple posts or caption copy, use the <strong>Send DM<\/strong> action instead of private reply.<\/div>\n<h3>AI response<\/h3>\n<p>AI response on Instagram can run as a <strong>one-time<\/strong> reply or stay <strong>continuous<\/strong> for back-and-forth conversation. You also choose where the reply lands: as a <strong>DM<\/strong>, or as a <strong>public comment reply<\/strong> on comment-triggered flows. See <a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/affiliate-ai\/\">Affiliate Tracking &amp; AI Response<\/a> for training and setup steps.<\/p>\n<h3>Post scope (which posts trigger)<\/h3>\n<ol><li>Click the trigger node inspector.<\/li><li><strong>Post scope<\/strong> options: <strong>All posts<\/strong>, <strong>Specific post<\/strong> (paste post URL or pick from recent), <strong>Next post only<\/strong>.<\/li><li>For Reels, use the same <strong>Comment on Post<\/strong> trigger, scope applies to Reels and feed posts.<\/li><\/ol>\n<h3>Live preview<\/h3>\n<ol><li>The right panel shows Instagram DM thread mockup.<\/li><li>Toggle <strong>Fan view<\/strong> \/ <strong>Creator view<\/strong>.<\/li><li>Type a test keyword in <strong>Simulate trigger<\/strong> to walk through the flow.<\/li><li>Affiliate links render as tracked short URLs in preview.<\/li><\/ol>\n<h3>Publish Instagram campaign<\/h3>\n<ol><li>Select connected Instagram account in header dropdown.<\/li><li>Resolve all validation banner errors.<\/li><li>Click <strong>Publish campaign<\/strong>.<\/li><li>Test by commenting your keyword on a scoped post or sending a DM.<\/li><\/ol>\n<!--dmfig--><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-social-accounts.jpg\" alt=\"The Social Accounts page with a Connect button for Instagram.\" loading=\"lazy\" width=\"1511\" height=\"812\"><figcaption>The Social Accounts page with a Connect button for Instagram.<\/figcaption><\/figure><!--\/dmfig--><\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"kb-related\">\n<h2>Related articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/ai-assistant-mcp\/\">AI Assistant (MCP) \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaigns-basics\">Creating Campaigns \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/campaign-builder\">Campaign Flow Builder \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/affiliate-ai\">Affiliate Tracking &amp; AI Response \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/troubleshooting\">Troubleshooting \u2192<\/a><\/li>\n<li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/templates-integrations\">Templates &amp; Integrations \u2192<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\"><svg fill=\"none\" height=\"16\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\" width=\"16\"><path d=\"m15 18-6-6 6-6\"><\/path><\/svg>Back to Help Center<\/a>\n<div class=\"kb-contact\">\n<script data-accent=\"ff4a1f\" data-height=\"790px\" data-title=\"Contact us\" data-width=\"100%\" defer=\"\" src=\"https:\/\/chatgram-embed.brandid.app\/embed\/v1\/chatgram-embed-loader.js\"><\/script>\n<\/div>\n<\/section>\n<script>\ndocument.querySelectorAll('#instagram .kb-q').forEach(function(q){\n  q.addEventListener('click', function(){\n    var item = q.closest('.kb-item');\n    var a = item.querySelector('.kb-a');\n    var open = item.classList.toggle('open');\n    q.setAttribute('aria-expanded', open ? 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Example: &#8220;LINK?&#8221; \u2192 send affiliate link \u2192 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":585,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-642","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Instagram Automation - DMpro Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/instagram\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Instagram Automation - DMpro Blog\" \/>\n<meta property=\"og:description\" content=\"Help Center\/ Instagram Automation Instagram Instagram Automation Connect Instagram, all trigger types, comment\/DM\/story\/mention flows, Meta limits, sending cards and commerce. 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