{"id":623,"date":"2026-11-07T10:48:46","date_gmt":"2026-11-07T15:48:46","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-change-notification-settings\/"},"modified":"2026-11-07T10:48:46","modified_gmt":"2026-11-07T15:48:46","slug":"how-to-change-notification-settings","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-change-notification-settings\/","title":{"rendered":"How to change your notification settings"},"content":{"rendered":"\n<!--\n DMpro Help Center: How-To\n URL: https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-change-notification-settings\/\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); line-height:1.62; max-width:840px; margin:0 auto; padding:0 20px 72px; 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padding:0;}\n.kb-page .kb-cards a{display:block; border:1px solid var(--line); border-radius:12px; padding:14px 16px; font-weight:650; font-size:15px; color:var(--ink); background:#fff; height:100%;}\n.kb-page .kb-cards a:hover{border-color:var(--coral); text-decoration:none; color:var(--coral);}\n.kb-page .kb-cards small{display:block; font-weight:500; color:var(--pen); font-size:13px; margin-top:4px; line-height:1.4;}\n.kb-page .kb-hubsearch{width:100%; margin:18px 0 0; padding:14px 18px; border:1.5px solid var(--line); border-radius:14px; font-size:16px; font-family:inherit;}\n.kb-page .kb-hubsearch:focus{outline:none; border-color:var(--coral);}\n.kb-page .kb-hgroup{margin:34px 0 0;} .kb-page .kb-hgroup h2{font-size:22px; font-weight:800; margin:0 0 4px;} .kb-page .kb-hgroup p{margin:0 0 14px; color:var(--pen); font-size:15px;}\n.kb-page .kb-empty{display:none; color:var(--pen); margin:22px 0;}\n@media (max-width:560px){.kb-page .kb-step{gap:12px;}.kb-page .kb-step-n{width:32px;height:32px;font-size:14px;}}\n.kb-page .kb-notice{margin:18px 0 6px; padding:14px 18px; border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n\n<section class=\"kb-page\" id=\"kb-howto\">\n<nav class=\"kb-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides<\/a><span>\/<\/span>How to change your notification settings<\/nav>\n<header class=\"kb-head\"><span class=\"kb-eyebrow\">Account and plans<\/span><h1>How to change your notification settings<\/h1><p class=\"kb-lead\">Choose which emails DMpro sends you: product news, a morning digest, and alerts when a campaign pauses.<\/p><div class=\"kb-meta\"><span>5 steps<\/span><span>With screenshots<\/span><span>Updated October 2026<\/span><\/div><\/header>\n<div class=\"kb-needs\"><h2>Before you start<\/h2><ul><li>Access to the email address on your DMpro account<\/li><\/ul><\/div>\n<div class=\"kb-steps\">\n<section class=\"kb-step\" id=\"step-1\"><div class=\"kb-step-n\">1<\/div><div class=\"kb-step-b\"><h2>Open Settings<\/h2><p>Click <strong>Settings<\/strong> in the sidebar, then choose <strong>Notifications<\/strong> in the list on the left. The section is titled <strong>Notifications<\/strong> with the line &#8220;When and how DMpro pings you about your automations.&#8221;<\/p><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-settings-notifications.jpg\" alt=\"The Notifications section of Settings with the Product updates, Daily digest email and Workflow paused alerts switches, all turned on.\" loading=\"lazy\" width=\"1511\" height=\"812\"><figcaption>The Notifications section of Settings with the Product updates, Daily digest email and Workflow paused alerts switches, all turned on.<\/figcaption><\/figure><\/div><\/section>\n<section class=\"kb-step\" id=\"step-2\"><div class=\"kb-step-n\">2<\/div><div class=\"kb-step-b\"><h2>Decide on Product updates<\/h2><p><strong>Product updates<\/strong> covers news, tips and other mail from the DMpro team. Turn it off if you only want account emails.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-3\"><div class=\"kb-step-n\">3<\/div><div class=\"kb-step-b\"><h2>Decide on the Daily digest email<\/h2><p>The <strong>Daily digest email<\/strong> arrives every morning at 9am UTC with your conversations, messages sent and link clicks. The time is fixed in UTC, so it lands at a different local time depending on where you are. It is a quick way to check on your automations without opening the dashboard.<\/p><p>For example, if you run a comment-to-DM campaign on a post that is getting attention, the morning email shows how many conversations started and how many link clicks came in, so you can see whether it is worth keeping the post pinned. If you already open Overview every day, you may not need it.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-4\"><div class=\"kb-step-n\">4<\/div><div class=\"kb-step-b\"><h2>Keep Workflow paused alerts on<\/h2><p><strong>Workflow paused alerts<\/strong> emails you if campaigns auto-pause, including when your conversation or AI credit limits are reached. You get up to 3 reminders. This is the email that tells you something has stopped working, so most people should leave it on.<\/p><p>Example: you reach your monthly conversation limit on a busy weekend and campaigns pause. Without this alert you might only find out when fans complain that nobody answered. With it, you get an email and can upgrade, turn on overage billing or redeem a gift code the same day.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-5\"><div class=\"kb-step-n\">5<\/div><div class=\"kb-step-b\"><h2>Flip the switches and check<\/h2><p>Click a switch to turn it on or off. Orange means on. Reload the page afterwards to confirm each setting kept your choice. If an email is missing, check spam and make sure the address in <strong>Profile<\/strong> is correct.<\/p><\/div><\/section>\n<\/div>\n<div class=\"kb-box\"><h2>Tips<\/h2><ul><li>If a campaign stops and you are not sure why, the paused alert email and the Overview usage meters are the first places to look.<\/li><li>Pair the daily digest with the Analytics page: the digest tells you if something changed, Analytics tells you where.<\/li><li>Each switch works on its own, so you can silence one kind of email without losing the others.<\/li><\/ul><\/div>\n<div class=\"kb-box\"><h2>If something goes wrong<\/h2><details class=\"kb-prob\"><summary>I never get the daily digest.<\/summary><div><p>Check the switch is on, look in spam, and remember it is sent at 9am UTC. Confirm the email address in Profile.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>A campaign paused and I got no email.<\/summary><div><p>Make sure <strong>Workflow paused alerts<\/strong> is on. You get up to 3 reminders, so look back through earlier messages as well.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>I want fewer emails.<\/summary><div><p>Turn off <strong>Product updates<\/strong> and the <strong>Daily digest email<\/strong>, and keep <strong>Workflow paused alerts<\/strong> so you still hear about problems.<\/p><\/div><\/details><\/div>\n<div class=\"kb-box\"><h2>Related how-to guides<\/h2><ul class=\"kb-cards\"><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-turn-on-overage-billing\/\">How to turn on overage billing<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-turn-on-two-step-authentication\/\">How to turn on two-step authentication<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-read-your-overview-dashboard\/\">How to read your Overview dashboard<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-publish-pause-or-archive-a-campaign\/\">How to publish, pause or archive a campaign<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-read-analytics\/\">How to read your Analytics<\/a><\/li><\/ul><\/div>\n<div class=\"kb-related\"><h2>Help Center articles<\/h2><ul><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/settings\/\">Settings &amp; Public Help &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/dashboard\/\">Dashboard &amp; Overview &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\/\">Plans &amp; Billing &rarr;<\/a><\/li><\/ul><\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"m15 18-6-6 6-6\"\/><\/svg>All how-to guides<\/a>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"HowTo\", \"name\": \"How to change your notification settings\", \"description\": \"Choose which emails DMpro sends you: product news, a morning digest, and alerts when a campaign pauses.\", \"step\": [{\"@type\": \"HowToStep\", \"position\": 1, \"name\": \"Open Settings\", \"text\": \"Click Settings in the sidebar, then choose Notifications in the list on the left. 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It is a quick way to check on your automations without opening the dashboard. For example, if you run a comment-to-DM campaign on a post that is getting attention, the morning email shows how many conversations started and how many link clicks came in, so you can see whether it is worth keeping the post pinned. If you already open Overview every day, you may not need it.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-change-notification-settings\/#step-3\"}, {\"@type\": \"HowToStep\", \"position\": 4, \"name\": \"Keep Workflow paused alerts on\", \"text\": \"Workflow paused alerts emails you if campaigns auto-pause, including when your conversation or AI credit limits are reached. You get up to 3 reminders. This is the email that tells you something has stopped working, so most people should leave it on. Example: you reach your monthly conversation limit on a busy weekend and campaigns pause. 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