{"id":621,"date":"2026-11-07T10:48:41","date_gmt":"2026-11-07T15:48:41","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/"},"modified":"2026-11-07T10:48:41","modified_gmt":"2026-11-07T15:48:41","slug":"how-to-compare-plans-and-upgrade","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/","title":{"rendered":"How to compare plans and upgrade"},"content":{"rendered":"\n<!--\n DMpro Help Center: How-To\n URL: https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); line-height:1.62; max-width:840px; margin:0 auto; padding:0 20px 72px; box-sizing:border-box;\n}\n.kb-page *{box-sizing:border-box;}\n.kb-page a{color:var(--blue); 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border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n\n<section class=\"kb-page\" id=\"kb-howto\">\n<nav class=\"kb-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides<\/a><span>\/<\/span>How to compare plans and upgrade<\/nav>\n<header class=\"kb-head\"><span class=\"kb-eyebrow\">Account and plans<\/span><h1>How to compare plans and upgrade<\/h1><p class=\"kb-lead\">See what Free, Pro and Enterprise include, choose the right size for Pro, and upgrade when you are ready.<\/p><div class=\"kb-meta\"><span>6 steps<\/span><span>With screenshots<\/span><span>Updated October 2026<\/span><\/div><\/header>\n<div class=\"kb-needs\"><h2>Before you start<\/h2><ul><li>A DMpro account<\/li><li>A payment card, only if you decide to upgrade to Pro<\/li><\/ul><\/div>\n<div class=\"kb-steps\">\n<section class=\"kb-step\" id=\"step-1\"><div class=\"kb-step-n\">1<\/div><div class=\"kb-step-b\"><h2>Open Plans<\/h2><p>Click <strong>Plans<\/strong> in the sidebar. A green banner at the top tells you which plan your account is on right now, for example <strong>Your account is on the Free plan<\/strong>. Below it are three cards: Free, Pro and Enterprise.<\/p><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-plans-cards.jpg\" alt=\"The Plans page with the Free, Pro and Enterprise cards side by side and a banner saying the account is on the Free plan.\" loading=\"lazy\" width=\"1511\" height=\"722\"><figcaption>The Plans page with the Free, Pro and Enterprise cards side by side and a banner saying the account is on the Free plan.<\/figcaption><\/figure><\/div><\/section>\n<section class=\"kb-step\" id=\"step-2\"><div class=\"kb-step-n\">2<\/div><div class=\"kb-step-b\"><h2>Read the Free card<\/h2><p>Free costs <strong>$0 forever<\/strong>, with no card required. It includes 250 conversations per month, unlimited social accounts connected, 1 social account per campaign, unlimited campaigns, templates and automations, translation into 180+ languages, $3 of AI credits per month and 1 team seat.<\/p><p>The card lists all 6 social channels, but today only Instagram, TikTok, Telegram and Discord can be connected. Facebook, WhatsApp and LinkedIn are coming soon.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-3\"><div class=\"kb-step-n\">3<\/div><div class=\"kb-step-b\"><h2>Read the Pro card<\/h2><p>Pro is <strong>$19 per month billed monthly<\/strong>, or <strong>$180 per year<\/strong> billed upfront, which saves 20 percent. Use the <strong>Monthly<\/strong> and <strong>Annual<\/strong> switch to see each. Pro is built around a <strong>Conversations \/ mo<\/strong> slider that starts at 1,000. It adds unlimited seats, social accounts, campaigns and automations, collaboration with other accounts, and AI that you pay for per token with no markup. The card also shows the overage rate for the tier you choose.<\/p><p>A conversation is one unique person you message in a rolling 30 day window, however many messages you send them.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-4\"><div class=\"kb-step-n\">4<\/div><div class=\"kb-step-b\"><h2>Look at Enterprise<\/h2><p>Enterprise is custom pricing, starting around $499 per month. It is for agencies and larger teams and adds things like SSO and security review, dedicated infrastructure and a white-label option. Use the contact option on its card to talk to the team rather than checking out.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-5\"><div class=\"kb-step-n\">5<\/div><div class=\"kb-step-b\"><h2>Pick your Pro size<\/h2><p>Move the conversations slider to a number that fits your audience. Start with your current usage: the <strong>Conversations this month<\/strong> card on Overview shows how many you use out of your limit. Watch the price on the card after you move the slider, and choose Monthly or Annual.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-6\"><div class=\"kb-step-n\">6<\/div><div class=\"kb-step-b\"><h2>Upgrade<\/h2><p>When you are ready, use the upgrade button on the Pro card. A secure Stripe checkout opens where you enter your payment method. The plan updates when the payment succeeds, and the sidebar then shows your new plan.<\/p><div class=\"kb-warn\"><p>Upgrading charges your card. Check the plan, the billing period (monthly or annual) and the amount on the checkout page before you pay. If you have a gift code, you can enter it at checkout instead of paying the full price.<\/p><\/div><\/div><\/section>\n<\/div>\n<div class=\"kb-box\"><h2>Tips<\/h2><ul><li>To change or cancel later, use the subscription management option on the Plans page. A downgrade takes effect at the end of the billing period, and campaigns that depend on Pro features, like multi-account campaigns, are switched off if you go over Free limits.<\/li><li>Annual billing costs less per month but is charged upfront. Choose Monthly if you are unsure.<\/li><li>Turn on overage billing only if you want DMpro to keep going past your limit and charge you for it. See the guide on overage billing.<\/li><\/ul><\/div>\n<div class=\"kb-box\"><h2>If something goes wrong<\/h2><details class=\"kb-prob\"><summary>My card was declined at checkout.<\/summary><div><p>Try again, or use a different payment method. If your bank blocks international or online payments, contact the bank. If it keeps failing, message support from System Messages and mention the problem.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>I do not know which slider size to choose.<\/summary><div><p>Start at the default of 1,000 and watch the Conversations meter on Overview for a month. You can change your size later.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>I upgraded by mistake.<\/summary><div><p>Open the subscription management option on Plans to stop it renewing, and message support from System Messages with the date of the charge. Refunds are reviewed by the team and are not guaranteed.<\/p><\/div><\/details><\/div>\n<div class=\"kb-box\"><h2>Related how-to guides<\/h2><ul class=\"kb-cards\"><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-turn-on-overage-billing\/\">How to turn on overage billing<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-redeem-a-gift-code\/\">How to redeem a gift code<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/\">How to use Rewards<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/\">How to invite teammates to your workspace<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-another-account-to-a-campaign\/\">How to invite another account to a campaign<\/a><\/li><\/ul><\/div>\n<div class=\"kb-related\"><h2>Help Center articles<\/h2><ul><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\/\">Plans &amp; Billing &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/faq\/\">Frequently Asked Questions &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/settings\/\">Settings &amp; Public Help &rarr;<\/a><\/li><\/ul><\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"m15 18-6-6 6-6\"\/><\/svg>All how-to guides<\/a>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"HowTo\", \"name\": \"How to compare plans and upgrade\", \"description\": \"See what Free, Pro and Enterprise include, choose the right size for Pro, and upgrade when you are ready.\", \"step\": [{\"@type\": \"HowToStep\", \"position\": 1, \"name\": \"Open Plans\", \"text\": \"Click Plans in the sidebar. A green banner at the top tells you which plan your account is on right now, for example Your account is on the Free plan . Below it are three cards: Free, Pro and Enterprise.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/#step-1\", \"image\": \"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-plans-cards.jpg\"}, {\"@type\": \"HowToStep\", \"position\": 2, \"name\": \"Read the Free card\", \"text\": \"Free costs $0 forever , with no card required. It includes 250 conversations per month, unlimited social accounts connected, 1 social account per campaign, unlimited campaigns, templates and automations, translation into 180+ languages, $3 of AI credits per month and 1 team seat. The card lists all 6 social channels, but today only Instagram, TikTok, Telegram and Discord can be connected. 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If you have a gift code, you can enter it at checkout instead of paying the full price.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/#step-6\"}]}<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Compare DMpro Free, Pro and Enterprise, choose how many conversations Pro includes, and upgrade safely through secure checkout.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":585,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-621","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to compare plans and upgrade - DMpro Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to compare plans and upgrade - 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