{"id":600,"date":"2026-11-07T10:47:59","date_gmt":"2026-11-07T15:47:59","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/"},"modified":"2026-11-07T10:47:59","modified_gmt":"2026-11-07T15:47:59","slug":"how-to-invite-teammates-to-your-workspace","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/","title":{"rendered":"How to invite teammates to your workspace"},"content":{"rendered":"\n<!--\n DMpro Help Center: How-To\n URL: https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); line-height:1.62; max-width:840px; 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padding:14px 18px; border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n\n<section class=\"kb-page\" id=\"kb-howto\">\n<nav class=\"kb-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides<\/a><span>\/<\/span>How to invite teammates to your workspace<\/nav>\n<header class=\"kb-head\"><span class=\"kb-eyebrow\">Get started<\/span><h1>How to invite teammates to your workspace<\/h1><p class=\"kb-lead\">Invite people to your DMpro workspace from Settings so they can work under your shared plan, then manage their seats.<\/p><div class=\"kb-meta\"><span>6 steps<\/span><span>With screenshots<\/span><span>Updated October 2026<\/span><\/div><\/header>\n<div class=\"kb-needs\"><h2>Before you start<\/h2><ul><li>The email address of each teammate<\/li><li>A plan with a free seat: Free includes 1 team seat, Pro offers unlimited seats<\/li><\/ul><\/div>\n<div class=\"kb-steps\">\n<section class=\"kb-step\" id=\"step-1\"><div class=\"kb-step-n\">1<\/div><div class=\"kb-step-b\"><h2>Open Settings and Team seats<\/h2><p>Click <strong>Settings<\/strong> in the <strong>ACCOUNT<\/strong> section of the sidebar. <strong>Team seats<\/strong> is the first item in the list on the left and the first card on the page.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-2\"><div class=\"kb-step-n\">2<\/div><div class=\"kb-step-b\"><h2>Find your workspace in the Team seats card<\/h2><p>The card lists the workspaces you own and the workspaces you have been invited to. Your own workspace is marked <strong>Owner<\/strong> and has two buttons: <strong>+ Invite Teammates<\/strong> and <strong>Manage<\/strong>. A workspace shares one subscription, one set of connected accounts and one bill, so teammates do not need their own plan. Usage limits, such as your monthly conversations, are shared by everyone in the workspace.<\/p><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-settings-team.jpg\" alt=\"The Team seats card in Settings, with the Owner badge and the + Invite Teammates and Manage buttons.\" loading=\"lazy\" width=\"1511\" height=\"812\"><figcaption>The Team seats card in Settings, with the Owner badge and the + Invite Teammates and Manage buttons.<\/figcaption><\/figure><\/div><\/section>\n<section class=\"kb-step\" id=\"step-3\"><div class=\"kb-step-n\">3<\/div><div class=\"kb-step-b\"><h2>Send the invite<\/h2><p>Click <strong>+ Invite Teammates<\/strong> and enter your teammate&#8217;s email address. DMpro sends them an invitation to join your workspace.<\/p>\n<div class=\"kb-warn\">An invite is sent to a real person as soon as you confirm it, and a pending invite holds one of your seats until it is accepted or cancelled. Check the address before you send.<\/div><\/div><\/section>\n<section class=\"kb-step\" id=\"step-4\"><div class=\"kb-step-n\">4<\/div><div class=\"kb-step-b\"><h2>Set what they can do<\/h2><p>Click <strong>Manage<\/strong> to open the workspace&#8217;s people and permissions. Here you invite people and choose what each member is allowed to do, including which connected accounts they can use. Give each person only what their job needs, for example an inbox helper who can reply to conversations but not change campaigns. You can come back to Manage at any time to change someone&#8217;s permissions as their role changes.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-5\"><div class=\"kb-step-n\">5<\/div><div class=\"kb-step-b\"><h2>Wait for your teammate to accept<\/h2><p>Your teammate follows the invitation, signs in or creates a DMpro account, and joins. After that they appear in your member list and work inside your workspace under your shared plan. Until they accept, the invite stays pending in the same list.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-6\"><div class=\"kb-step-n\">6<\/div><div class=\"kb-step-b\"><h2>Resend, cancel or remove<\/h2><p>Invites that have not been accepted stay visible so you can resend or cancel them, and you can remove a member you no longer need. Each active member takes one seat, so removing someone frees their seat. Removing a member is different from deleting your workspace, which is permanent and lives in the <strong>Danger zone<\/strong> of Settings.<\/p><\/div><\/section>\n<\/div>\n<div class=\"kb-box\"><h2>Tips<\/h2><ul><li>Invite teammates before you want to hand them conversations, because only people who hold a seat can be chosen as the person a thread is handed to.<\/li><li>Inviting a teammate to your workspace is not the same as inviting another account to run one campaign. For that, use <strong>Invitations<\/strong> in the sidebar.<\/li><\/ul><\/div>\n<div class=\"kb-box\"><h2>If something goes wrong<\/h2><details class=\"kb-prob\"><summary>I cannot invite another person on the Free plan.<\/summary><div><p>The Free plan includes 1 team seat, which is yours. Pro includes unlimited seats. Compare the plans on the <strong>Plans<\/strong> page.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>My teammate says they never got the invite.<\/summary><div><p>Ask them to check spam. In <strong>Manage<\/strong>, check the invite is still pending and the address is right, then resend it or cancel it and send a new one.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>I was invited to someone else&#8217;s workspace. Where is it?<\/summary><div><p>Workspaces you have been invited to are listed in the same <strong>Team seats<\/strong> card in Settings, next to the ones you own.<\/p><\/div><\/details><\/div>\n<div class=\"kb-box\"><h2>Related how-to guides<\/h2><ul class=\"kb-cards\"><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-hand-a-conversation-to-a-teammate\/\">How to hand a conversation to a teammate<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-another-account-to-a-campaign\/\">How to invite another account to a campaign<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/\">How to compare plans and upgrade<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-the-live-conversations-inbox\/\">How to use the live Conversations inbox<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-change-notification-settings\/\">How to change your notification settings<\/a><\/li><\/ul><\/div>\n<div class=\"kb-related\"><h2>Help Center articles<\/h2><ul><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/conversations-collab\/\">Conversations &amp; Collaboration &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/settings\/\">Settings &amp; Public Help &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\/\">Plans &amp; Billing &rarr;<\/a><\/li><\/ul><\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"m15 18-6-6 6-6\"\/><\/svg>All how-to guides<\/a>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"HowTo\", \"name\": \"How to invite teammates to your workspace\", \"description\": \"Invite people to your DMpro workspace from Settings so they can work under your shared plan, then manage their seats.\", \"step\": [{\"@type\": \"HowToStep\", \"position\": 1, \"name\": \"Open Settings and Team seats\", \"text\": \"Click Settings in the ACCOUNT section of the sidebar. Team seats is the first item in the list on the left and the first card on the page.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/#step-1\"}, {\"@type\": \"HowToStep\", \"position\": 2, \"name\": \"Find your workspace in the Team seats card\", \"text\": \"The card lists the workspaces you own and the workspaces you have been invited to. Your own workspace is marked Owner and has two buttons: + Invite Teammates and Manage . A workspace shares one subscription, one set of connected accounts and one bill, so teammates do not need their own plan. Usage limits, such as your monthly conversations, are shared by everyone in the workspace.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/#step-2\", \"image\": \"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-settings-team.jpg\"}, {\"@type\": \"HowToStep\", \"position\": 3, \"name\": \"Send the invite\", \"text\": \"Click + Invite Teammates and enter your teammate's email address. DMpro sends them an invitation to join your workspace. An invite is sent to a real person as soon as you confirm it, and a pending invite holds one of your seats until it is accepted or cancelled. Check the address before you send.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/#step-3\"}, {\"@type\": \"HowToStep\", \"position\": 4, \"name\": \"Set what they can do\", \"text\": \"Click Manage to open the workspace's people and permissions. Here you invite people and choose what each member is allowed to do, including which connected accounts they can use. Give each person only what their job needs, for example an inbox helper who can reply to conversations but not change campaigns. You can come back to Manage at any time to change someone's permissions as their role changes.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/#step-4\"}, {\"@type\": \"HowToStep\", \"position\": 5, \"name\": \"Wait for your teammate to accept\", \"text\": \"Your teammate follows the invitation, signs in or creates a DMpro account, and joins. After that they appear in your member list and work inside your workspace under your shared plan. 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Seat limits by plan.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":585,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-600","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to invite teammates to your workspace - DMpro Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-invite-teammates-to-your-workspace\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to invite teammates to your workspace - DMpro Blog\" \/>\n<meta property=\"og:description\" content=\"Invite teammates to your DMpro workspace from Settings, Team seats: send invites, set permissions and manage seats. 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