{"id":587,"date":"2026-11-07T10:47:28","date_gmt":"2026-11-07T15:47:28","guid":{"rendered":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/"},"modified":"2026-11-07T10:47:28","modified_gmt":"2026-11-07T15:47:28","slug":"how-to-use-rewards","status":"publish","type":"page","link":"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/","title":{"rendered":"How to use Rewards"},"content":{"rendered":"\n<!--\n DMpro Help Center: How-To\n URL: https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/\n-->\n<style>\n.kb-page{\n  --coral:#EE6055; --mint:#3DE8B7; --ink:#1A1A1A; --paper:#FAFAF7; --pen:#5F5E5A;\n  --yellow:#F8E170; --blue:#365eff; --line:#ececec;\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;\n  color:var(--ink); line-height:1.62; max-width:840px; margin:0 auto; padding:0 20px 72px; box-sizing:border-box;\n}\n.kb-page *{box-sizing:border-box;}\n.kb-page a{color:var(--blue); 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border-radius:12px; background:#fff8e1; border:1px solid #f3dd8a; font-size:15px;}\n.kb-page .kb-notice strong{color:#1A1A1A;}\n<\/style>\n\n<section class=\"kb-page\" id=\"kb-howto\">\n<nav class=\"kb-crumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/\">Help Center<\/a><span>\/<\/span><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\">How-To Guides<\/a><span>\/<\/span>How to use Rewards<\/nav>\n<header class=\"kb-head\"><span class=\"kb-eyebrow\">Account and plans<\/span><h1>How to use Rewards<\/h1><p class=\"kb-lead\">Earn score through challenges and invites, then spend it on prizes such as extra conversations.<\/p><div class=\"kb-meta\"><span>6 steps<\/span><span>With screenshots<\/span><span>Updated October 2026<\/span><\/div><\/header>\n<div class=\"kb-needs\"><h2>Before you start<\/h2><ul><li>A DMpro account<\/li><li>Score, which you earn by completing challenges or when someone signs up with your invite link<\/li><\/ul><\/div>\n<div class=\"kb-steps\">\n<section class=\"kb-step\" id=\"step-1\"><div class=\"kb-step-n\">1<\/div><div class=\"kb-step-b\"><h2>Open Rewards<\/h2><p>Click <strong>Rewards<\/strong> in the sidebar, in the Account section. The Overview page also has a <strong>Prizes<\/strong> button on its <strong>Your score<\/strong> card.<\/p><figure class=\"kb-fig\"><img decoding=\"async\" src=\"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-rewards.jpg\" alt=\"The Rewards page with Your score, Score challenges, Available prizes and Prizes you have taken.\" loading=\"lazy\" width=\"1511\" height=\"812\"><figcaption>The Rewards page with Your score, Score challenges, Available prizes and Prizes you have taken.<\/figcaption><\/figure><\/div><\/section>\n<section class=\"kb-step\" id=\"step-2\"><div class=\"kb-step-n\">2<\/div><div class=\"kb-step-b\"><h2>Read Your score<\/h2><p>The <strong>Your score<\/strong> card has two numbers. <strong>Remaining<\/strong> is what you can still spend on prizes, and <strong>Total earned<\/strong> is everything you have ever received. Spending score lowers Remaining but never Total earned. For example, if you have earned 150 score in total and spent 100, Remaining is 50 and Total earned stays at 150.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-3\"><div class=\"kb-step-n\">3<\/div><div class=\"kb-step-b\"><h2>Find ways to earn score<\/h2><p>The page explains that you earn score by completing the challenges below and when someone signs up with your invite link. The <strong>Score challenges<\/strong> card lists what is open. When there is nothing, it says <strong>No score challenges are available right now<\/strong>, so check back later. To share DMpro with others, look for the <strong>Share DMpro<\/strong> button at the bottom of the sidebar.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-4\"><div class=\"kb-step-n\">4<\/div><div class=\"kb-step-b\"><h2>Look at Available prizes<\/h2><p><strong>Available prizes<\/strong> lists what you can claim and what each costs. Today the prize is <strong>Extra conversations this month<\/strong>: 100 more conversations for the current month, for 100 score. If your Remaining score is lower than the cost, the <strong>Redeem<\/strong> button is greyed out. With 100 or more remaining it becomes available, and you can redeem again later once you have earned another 100.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-5\"><div class=\"kb-step-n\">5<\/div><div class=\"kb-step-b\"><h2>Redeem a prize<\/h2><p>When you have enough score, click <strong>Redeem<\/strong> on the prize.<\/p><div class=\"kb-warn\"><p>Redeeming spends the score straight away and you cannot take it back. Check the prize and its cost first.<\/p><\/div><p>Prizes you claim are then listed under <strong>Prizes you have taken<\/strong>.<\/p><\/div><\/section>\n<section class=\"kb-step\" id=\"step-6\"><div class=\"kb-step-n\">6<\/div><div class=\"kb-step-b\"><h2>Put the extra conversations to work<\/h2><p>Open Overview and look at the <strong>Conversations this month<\/strong> card to see your higher limit. Redeemed conversations add capacity for the current month only.<\/p><\/div><\/section>\n<\/div>\n<div class=\"kb-box\"><h2>Tips<\/h2><ul><li>Only you can redeem a prize. A connected AI assistant with the Score and rewards permission can see your score and challenges but never redeems a prize.<\/li><li>Rewards and gift codes are separate. A gift code is redeemed on its own page and is not paid for with score.<\/li><li>If you hit your conversation limit often, compare Rewards with upgrading your plan.<\/li><\/ul><\/div>\n<div class=\"kb-box\"><h2>If something goes wrong<\/h2><details class=\"kb-prob\"><summary>The Redeem button is greyed out.<\/summary><div><p>Your Remaining score is lower than the prize cost. Earn more score, then try again.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>There are no score challenges.<\/summary><div><p>Challenges come and go. The page shows <strong>No score challenges are available right now<\/strong> when none are open.<\/p><\/div><\/details><details class=\"kb-prob\"><summary>I have a question about a specific challenge or prize.<\/summary><div><p>Rewards is a newer area and not every detail is published yet. Message support from System Messages and the team will help.<\/p><\/div><\/details><\/div>\n<div class=\"kb-box\"><h2>Related how-to guides<\/h2><ul class=\"kb-cards\"><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-redeem-a-gift-code\/\">How to redeem a gift code<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-compare-plans-and-upgrade\/\">How to compare plans and upgrade<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-turn-on-overage-billing\/\">How to turn on overage billing<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-read-your-overview-dashboard\/\">How to read your Overview dashboard<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-choose-what-assistants-can-touch\/\">How to choose what AI assistants can touch<\/a><\/li><\/ul><\/div>\n<div class=\"kb-related\"><h2>Help Center articles<\/h2><ul><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/rewards\/\">Rewards &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/plans-billing\/\">Plans &amp; Billing &rarr;<\/a><\/li><li><a href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/dashboard\/\">Dashboard &amp; Overview &rarr;<\/a><\/li><\/ul><\/div>\n<div class=\"kb-cta\">\n<h3>Still stuck? We&#8217;re happy to help.<\/h3>\n<p>Create your DMpro account, see pricing, or reach out to support directly.<\/p>\n<div class=\"kb-cta-btns\">\n<a class=\"kb-btn kb-btn-coral\" href=\"https:\/\/dmpro.brandid.app\/signin\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M5 12h14M12 5l7 7-7 7\"><\/path><\/svg>Create Free Account<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/dmpro.brandid.app\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><rect height=\"18\" rx=\"2\" width=\"18\" x=\"3\" y=\"4\"><\/rect><path d=\"M3 10h18\"><\/path><\/svg>See Plans<\/a>\n<a class=\"kb-btn kb-btn-ghost\" href=\"https:\/\/brandid.app\/contact-us\/\">\n<svg fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" viewbox=\"0 0 24 24\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path><\/svg>Contact Support<\/a>\n<\/div>\n<\/div>\n\n<a class=\"kb-back\" href=\"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/#how-to-guides\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"m15 18-6-6 6-6\"\/><\/svg>All how-to guides<\/a>\n<\/section>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"HowTo\", \"name\": \"How to use Rewards\", \"description\": \"Earn score through challenges and invites, then spend it on prizes such as extra conversations.\", \"step\": [{\"@type\": \"HowToStep\", \"position\": 1, \"name\": \"Open Rewards\", \"text\": \"Click Rewards in the sidebar, in the Account section. The Overview page also has a Prizes button on its Your score card.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/#step-1\", \"image\": \"https:\/\/dmpro.brandid.app\/blog\/wp-content\/uploads\/2026\/11\/dmpro-kb-dm-rewards.jpg\"}, {\"@type\": \"HowToStep\", \"position\": 2, \"name\": \"Read Your score\", \"text\": \"The Your score card has two numbers. Remaining is what you can still spend on prizes, and Total earned is everything you have ever received. Spending score lowers Remaining but never Total earned. For example, if you have earned 150 score in total and spent 100, Remaining is 50 and Total earned stays at 150.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/#step-2\"}, {\"@type\": \"HowToStep\", \"position\": 3, \"name\": \"Find ways to earn score\", \"text\": \"The page explains that you earn score by completing the challenges below and when someone signs up with your invite link. The Score challenges card lists what is open. When there is nothing, it says No score challenges are available right now , so check back later. To share DMpro with others, look for the Share DMpro button at the bottom of the sidebar.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/#step-3\"}, {\"@type\": \"HowToStep\", \"position\": 4, \"name\": \"Look at Available prizes\", \"text\": \"Available prizes lists what you can claim and what each costs. Today the prize is Extra conversations this month : 100 more conversations for the current month, for 100 score. If your Remaining score is lower than the cost, the Redeem button is greyed out. With 100 or more remaining it becomes available, and you can redeem again later once you have earned another 100.\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/#step-4\"}, {\"@type\": \"HowToStep\", \"position\": 5, \"name\": \"Redeem a prize\", \"text\": \"When you have enough score, click Redeem on the prize. Redeeming spends the score straight away and you cannot take it back. Check the prize and its cost first. Prizes you claim are then listed under Prizes you have taken .\", \"url\": \"https:\/\/dmpro.brandid.app\/blog\/dmpro-knowledge-base\/how-to-use-rewards\/#step-5\"}, {\"@type\": \"HowToStep\", \"position\": 6, \"name\": \"Put the extra conversations to work\", \"text\": \"Open Overview and look at the Conversations this month card to see your higher limit. 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