DMpro Help Center
How can we help?
Guides, FAQs, and troubleshooting for DMpro, the brandID social media automation platform. Instagram, TikTok, LinkedIn, Facebook, WhatsApp, Telegram, and Discord.
How-To Guides: step by step, with screenshots
- How to choose what AI assistants can touch
- How to connect any other AI tool to DMpro
- How to connect ChatGPT to DMpro
- How to connect Claude to DMpro
- How to connect Cursor to DMpro
- How to connect VS Code to DMpro
- How to rename or disconnect an AI assistant
- How to have an AI assistant build a campaign
- How to have an AI assistant report on your results
- How to have an AI assistant sort your inbox
- How to turn off every AI assistant at once
Start Here
Build Your Campaign
Connect Platforms
- How do I connect a Discord bot to DMpro?
- What does DMpro set up automatically when I connect?
- How does DMpro actually receive Discord activity?
- Do I need to keep the live connection turned on?
- What triggers can start a Discord campaign?
- How does the "Received message" trigger work in a channel versus a DM?
- Can I track referrals through the Discord start menu?
- What actions can I send back to members on Discord?
- What are the character and button limits on Discord?
- What's not supported yet on Discord?
- What do the different Discord account statuses mean?
- How does Discord compare to Telegram in DMpro?
- What kinds of campaigns can I build on Discord?
Power Features
- What is the DMpro AI Assistant (MCP)?
- How do I connect Claude to DMpro?
- How do I connect ChatGPT to DMpro?
- How do I connect Cursor or VS Code to DMpro?
- How do I connect any other AI tool to DMpro?
- What can an AI assistant see and do in DMpro?
- How do I choose what assistants can touch?
- What happens before an assistant sends, publishes or deletes anything?
- How does an assistant build a campaign for me?
- How does an assistant help with my inbox and bulk sends?
- How does an assistant read my analytics, revenue and account health?
- Can an assistant check plans, rewards, integrations and DMpro messages?
- How do I turn off every assistant at once?
- How do I rename or disconnect one assistant?
- What can an AI assistant never do in DMpro?
- Troubleshooting AI assistants, and how privacy works
- What is the Store Revenue area?
- Which connected integrations show up here?
- What do the aggregated sales analytics show?
- What does Rankings show me?
- Can I see sales from just one store or affiliate connection?
- Does Store Revenue update on its own?
- How is Store Revenue different from my Dashboard analytics?
- How is Store Revenue different from Affiliate Link Tracking?
Account
Reference & Help
- Connection & OAuth issues
- Webhooks & automations not firing
- Campaign publish/validation errors
- Meta/Instagram specific
- TikTok specific
- LinkedIn specific
- Facebook/WhatsApp specific
- Telegram specific
- Discord specific
- Billing & subscription
- Plan limits & overage
- AI response failures
- Account suspension/deletion
- Data & privacy requests
Still stuck? We’re happy to help.
Create your account, see pricing, or reach out to support.